Our customers with internet access can track their calls on CMI's Interactive website. We have developed the Interactive feature on our Website that allows our customers the ability to follow all service and inspection requests, results, proposals, etc in real time.
CMI is constantly performing internal reviews on these procedures to ensure that we are meeting the expectations of our customers. We also are constantly evaluating our software capability to ensure that it is state of the art and provides the information that our customers expect. This commitment to customer service combined with the quality of our field performance separates CMI Service from other contractors and makes CMI the benchmark HVACR Service Provider.
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